Returns and Exchanges

ONLINE RETURN POLICY

We would love for every customer to be completely in love with their purchase made at www.svmboutique.com, but if you do not love your piece after you receive it, we will help you find something else to exchange or return the item for you! We offer a store credit (shipping charges not included) on online items within 14 days of purchase either mailed back to the correct location or brought in.

All returned items must have the receipt, original tags attached, not be worn or washed, and in perfect condition. For in-store pickups & phone orders, our return policy is the same - we issue store credit within 14 days of purchase. If you feel your items are incorrect, or damaged in any way, you must notify SVM Boutique within 3 days of receipt.

SALES are FINAL on discounted items, lingerie, leggings, bodysuits, home goods, and all accessories. If a coupon code is used, those items are considered discounted.

IN STORE RETURN POLICY

There are no cash / credit refunds for purchases. Customers can exchange or receive in-store credit with the receipt for undamaged / unworn merchandise with tags still on the garment within 14 days of the purchase date on receipt.  

SALES are FINAL on discounted items, lingerie, leggings, bodysuits, home goods, and all accessories. If a coupon code is used, those items are considered discounted.

 *All in store pick ups must be picked up in store within 14 days of the purchase date. If the items are not picked up within 14 days, the items will be put back out on the floor and no refund will be given.*

 

If you are mailing in your return, please send the items back to:

SVM Boutique Nashville

405 11th Ave N, Nashville TN 37203

*Return Shipping will NOT be reimbursed